If you have not upgraded your phone system in recent years, then in all likelihood it is outdated—and not giving you the performance and quality that you should expect from a modern phone system. This can greatly impact your business’ productivity and success. If you think you may be in need of a phone system upgrade, consider the following common signs that it’s time to finally get a phone system upgrade for your business.

Sign #1: You don’t have enough available lines

If you find that your business is frequently missing calls because all the current lines are busy, then it may be time to upgrade to a new system which has a larger line capacity than older, more limited systems. Missed calls can have serious repercussions, so it’s important that this is addressed ASAP. A newer system will be capable of managing more lines and thus handling more calls; this will reduce the chances that you’ll lose calls—and potentially customers—over time at your place of business.

Sign #2: You pay for multiple systems in multiple locations

If you are paying for multiple phone systems in multiple locations throughout the office, then you are using outdated systems which are, in the end, costing you more money than a modern, upgraded system would. Modern systems are much more capable of handling multiple locations than older systems, so an upgrade would both improve performance and cut down the system costs.

Sign #3: Your phone system can’t be accessed remotely

It is now status quo for phone systems—as well as other business technology—to allow for remote access from selected users. As a business owner, this is now an essential point: you may need to access or analyze your business’ phone system whether you are at home, on an airplane, traveling for work, or otherwise stepped out of the office. Older systems simply aren’t capable of connecting to this type of new technology, hence the need for a replacement—and an upgrade.

Sign #4: Your system can’t handle new technology

New and innovative business technology is being developed and published every day, but if your phone system can’t handle it then you will never be able to benefit from these new and innovative developments. Older phone systems are often incompatible with new set-ups and innovations. If you find that you can’t keep up with changing business applications and programs due to your system, then it’s definitely time for an upgrade.

Sign #5: You are paying excessive support and maintenance costs

If you are currently paying your phone system company a ton in support and maintenance fees, and then you are definitely in need of a massive phone system upgrade. Modern phone systems do not require as much support and maintenance as old systems, so you’ll be paying less money with these types of additional fees if you upgrade to something new.

If you are experiencing one or more of these signs, then it’s clear: time to upgrade to a new phone system ASAP. For help or for more information, contact the VoIP solution experts at Net3PBX today.

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